An Interesting GMail Incident

This Google Groups discussion thread started when GMail users started being dis-usered for no apparent reason (on Dec 5).  16 hours later, a “GMail Guide” joins the discussion to acknowledge the problem and shortly afterwards everyone is unblocked.  They had instituted a spam filter change that tagged some innocent people as violating terms of use.

Its interesting reading.  Including the comments from people who are using GMail for their business.  Its also sort of interesting to look at the profile of the “GMail Guide”.

Account has been disabled - Problem-solving | Google Groups

From: Gmail Guide
Date: Thu, 6 Dec 2007 12:42:31 -0800 (PST)

Local: Thurs, Dec 6 2007 3:42 pm

Subject: Re: Account has been disabled

Hi everyone,

I understand that some of you have had a frustrating experience with
your accounts being inappropriately disabled. Our team is aware of the
problem, and our engineers are continuing to investigate.

Thanks for
bringing this to our attention.

Gmail Guide