Where Web 2.0, IT and HR meet
A study of how HR enacts, monitors and enforces employee web use policy. Usually by relying on IT employees … if they are authorized to do anything at all.
“The question that is sparked by these results is, ‘Should IT managers be developing policies and enforcing them, making decisions on what they see as a breach of employee Internet usage policy?’suggested Millard. “In cases where a breach is less obvious, can IT even recognize what HR would see as a violation? The survey results make it clear that the HR and IT need to be working closely to develop and enforce Internet usage policies, and IT need to educate the HR and the business as to the benefits and risks of new technologies. In 60 percent of the companies, both IT and HR develop the usage policies, yet only 19 percent of HR departments are involved in monitoring employee usage.”
