How to make IT profitable

This article from the Wall Street Journal has an article with a prescription for turning your corporate IT division from a money pit into a revenue generator. 

Its full of interesting tidbits, but since the Scotsman has an interest in IT governance:

How to Tap IT’s Hidden Potential - WSJ.com

IT governance is another factor. IT decisions are often made by the wrong people with insufficient input, and the resulting failures drive a wedge between senior managers and their IT colleagues. There is some irony here in the fact that outsourcing often appears to improve IT management, in part because a governance committee is needed to manage the relationship with the outside providers. If a similar committee had previously been in place, outsourcing could probably have been avoided in many cases.