SMB IT staffs: gone in ten years?

This is another study released recently that forebodes the severe depletion and retooling of the local SMB IT department as the result of SaaS and outsourcing.

Most SMBs will be virtual by 2020 | The Register

Garvey said this brave new world of virtual businesses will present challenges at both ends of the connection. While software companies must adapt to annuity-based revenue models, IT staff in SMBs will find their roles changing dramatically – if they still have jobs, they will be more consultative and advisory.

“If I was an IT director, I’d want my staff focused on delivering value to the business, not patching servers,” he noted. “For example, with the hosting provider now doing security, the security team’s job is as custodians, not fire-fighters.”

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Published in: on April 4, 2007 at 7:58 pm  Leave a Comment  

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