Wikis: so yesterday

And if you’re looking to use blogs to streamline internal processes and reap efficiencies, then you’re likely still not thinking ahead to using those tools externally, as customer service and sales tools.

Enterprises seeing Web 2.0 ‘explosion’ – Yahoo! News

Twenty-six percent of companies currently using social software said they plan to invest most heavily in wikis, followed by blogs (15 percent), social networks (13 percent), mashups (5 percent), RSS feeds (5 percent) and collaborative tagging (3 percent).

However, the trends were somewhat different among future Web 2.0 users. They said their companies intended to spend the most money on social networks and blogs, which scored 22 percent and 21 percent, respectively.

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Published in: on January 8, 2008 at 9:08 pm  Leave a Comment  

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