Forrester: GMail costs a third of hosted email.

You have to wonder if something is not kosher if this doesn’t grab the attention of some CIO’s in fiscal 2009.

Report: Gmail about one-third as expensive as hosted e-mail

One of the things they discovered is that the business community is largely unaware of the costs of running an e-mail account. Many of those surveyed gave guesses from $2 to $11 per user, although a detailed accounting showed that the costs were often several times that (Forrester came up with $25.18 per month, compared with $8.47 for Gmail). Part of the problem is that costs are often split among several cost centers, with software licenses part of a different department’s budget from the salaries of the people that support it. In some cases, the e-mail system was running on older hardware that had initially been bought for a different purpose and had been depreciated.

Published in: on January 9, 2009 at 4:57 pm  Comments (1)  

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